Our Mission

Partnering to grow the most rewarding and valued commodity supply chains, from origins to customers

 

ECOM is a world-leading soft commodity services group specialising in coffee, cocoa, and cotton. We employ more than a thousand agronomists and field staff  worldwide, running innovative on-the-ground operations and sustainability programmes to help our customers and farming communities worldwide. Our global presence, unparalleled experience, and strong, trusted relationships allow us to create a valuable and profitable environment for our suppliers, customers, shareholders, and employees.

ECOM at a Glance

Whats's going on in our world

Years history

175+

Countries in operation

40+


Employees worldwide

6000+


Sustainability projects worldwide

150+

Market intelligence

Research


ECOM Research blends traditional field survey methods with cutting-edge data science, remote sensing and powerful data visualisation to provide targeted market intelligence. We understand and model the interactions between climate, crop philosophy, and market data to provide insights for hedging.

ECOM SMS

Sustainable Management Services



Through our on-the-ground sustainability arm, SMS, we aim to be the leading provider for socially and environmentally responsible, farmer-focused solutions.

Cocoa


Growing a smarter future for cocoa

We aspire to help our customers make sustainable cocoa the norm and take cocoa farmers out of poverty. 

We are one of the world’s largest cocoa traders and processors, sourcing quality beans from 30+ countries, and selling them directly to customers or processing them into cocoa mass, butter, cake, and powder.

Cotton

 

Improve cotton, improve lives


–is ECOM’s vision of connecting the team’s initiatives, innovations and improvements from the farm to the shelf.

With our experience, expertise and innovative mindset, ECOM is far more than just a merchant. We are a trusted partner. We’re here to make connections, find solutions and create prosperity for the people who work in, live with and love cotton.

ERM

ECOM Risk Management



ECOM Risk Management was founded on one core promise—to protect our clients by providing outstanding risk management. Our hedge advisors are specialists who work side-by-side with producers, traders, and corporate consumers whose businesses are dependent upon these markets.

Coffee


Love your origins

As experts at origin, with exceptional global coverage, true depth of knowledge and an innovative, entrepreneurial mindset, ECOM supports farmers, forges alliances and finds sustainable new ways to grow, harvest and anticipate the world’s evolving taste for coffee.

Because we’re there at the beginning, we help shape what’s next, allowing roasters big and small, mainstream and artisan, to anticipate and master change.

Sustainability Commitments

 


Improve farmer and worker livelihoods

Protect and regenerate nature

Manage change through transparency and traceability

Nuts & Ingredients


We are a global leader in edible nuts & speciality ingredients. Serving the needs of our customers by providing first-hand market knowledge, supply chain solutions and a trustworthy, sustainable source of your needs.

Our Values

ECOM has been family owned for generations

 

We bring our family values to everything we do, always acting according to our core values: innovation, excellence, integrity, collaboration, and inclusivity.

Our spirit is expressed by our brand commitment: ‘growing innovators’. We want to foster innovation in our teams, customers, and farming partners around the world, so that together we can improve livelihoods, protect and regenerate nature and create transparent, traceable supply chains that ensure long-term sustainable change.

Our Heritage

Carrying on our 175+ years of market experience and family business heritage

 

We are committed to responsible leadership in the soft commodities industry.

Our global operations rely on our wide footprint in local markets, our extensive knowledge of supply chain and risk management, farmer friendly procurement, and client-focused distribution to create a valuable and profitable environment for all our stakeholders.

Careers

A smarter future with ECOM

We’re always looking for creative, innovative people with an interest in sustainability. If you have the ambition and discipline to join our dynamic global group and help drive it forward then we'd love to hear from you.

Careers